Terms and Conditions
United States | Canada | International

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Everything listed in this catalog is available, and all specifications and descriptions are current, as of the time of publication. Product listings, specifications, availability, and pricing are subject to change without notice.

To verify the most current information, contact James Instruments directly or your representative.

Contact us by fax, phone, mail, or Internet e-mail. There is a minimum order amount of $35.00.

We will take your order on major credit card, by C.O.D., on an open Account, letter of
credit, or direct wire transfer.

Credit Cards
James Instruments accepts American Express®, MasterCard®, and VISA®.

If your C.O.D. order total is over $1000, you may be asked to pay with certified funds (certified check, money order, or cashiers check). Please be aware that most carriers will not accept cash and require payment by check for all C.O.D. orders, regardless of the order total. If you wish to pay cash for your C.O.D. order of $1000 or less, please contact James Instruments to determine whether your shipment is being delivered by a carrier who will accept cash.

Open Accounts
If your business, institution, or government agency wishes to open an account with us and is located within the United States, call James Instruments sales office. Open account status is normally granted to well-rated organizations with three appropriate credit references and a banking history. Terms of payment are net 30 days. A complete open account credit verification form will need to be completed. Please allow 24 hours to process open account applications. There will be a $20.00 service charge on all returned checks.

Letter of Credit

  • Letter of Credits must be drawn on a US Bank
  • Opening charges are to be paid by consignee
  • All amendments and bank charges are consignees responsibility
  • $500.00 processing fee applies
  • Must be opened for at least 120 days
  • Shipment date should coincide closing of Letter of Credit
  • Customer is expected to advise James Instruments of Letter of Credit
  • prior to opening of the letter
  • Shipments must be made only thru James Instruments freight forwarder
  • Import duties and licensing is the expense of the opener

Direct Wire Transfer
Call for direct wire account information.
Phone 773.463.6565 | Toll-Free 800.426.6500

James Instruments and carrier handling charges will apply, depending on dimensional weight, size, order amount, and whether the product is a restricted article.

We are required by law to charge and collect state and local sales tax.

Returns must be made within 30 days of the original invoice date and must be accompanied by a Return Materials Authorization. Authorization may be obtained by calling James Instruments. Returns without this authorization may not be accepted. Returns may also be subject to a minimum 20 percent restocking charge.

Every effort has been made to be sure the prices in this catalog reflect the latest information available. However, prices in the catalog are subject to change without notice. Prices in this catalog are in U.S. dollars.

Our merchandise is carefully packed for shipment. In the event an item is damaged in shipment, you must submit a claim to the carrier within 15 days of delivery. We advise that you unpack and inspect all merchandise immediately upon receiving it. If damage does not become apparent until the shipment is unpacked, make a request within 72 hours for inspection by the carriers agent and file with the carrier. Any external evidence of loss or damage must be noted on the freight bill or carriers receipt and signed by the carriers agent.

Failure to do this will result in the carrier refusing to honor the claim. For your protection, our billings include insurance for damage or loss in transit.

Items are generally shipped ex-works Chicago. You can choose from a variety of shipment methods. For details, contact James Instruments.

International repair shipments must contain a commercial invoice listing the instrument being returned and must contain the words:

Country of manufacture: USA

Instrument being returned to manufacturer for repair no value for customs, value for carriage only

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Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, espanol.ndtjames.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. espanol.ndtjames.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. espanol.ndtjames.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
espanol.ndtjames.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if espanol.ndtjames.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a espanol.ndtjames.com product is mistakenly listed at an incorrect price, espanol.ndtjames.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. espanol.ndtjames.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, espanol.ndtjames.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by espanol.ndtjames.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

espanol.ndtjames.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to espanol.ndtjames.com.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of espanol.ndtjames.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of espanol.ndtjames.com products) must be commenced within one (1) year after the claim or cause of action arises. espanol.ndtjames.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. espanol.ndtjames.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a espanol.ndtjames.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
espanol.ndtjames.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, espanol.ndtjames.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, espanol.ndtjames.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to espanol.ndtjames.com in its sole discretion.

You agree to indemnify, defend, and hold harmless espanol.ndtjames.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, espanol.ndtjames.com may link to sites operated by third parties. However, even if the third party is affiliated with espanol.ndtjames.com, espanol.ndtjames.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of espanol.ndtjames.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, espanol.ndtjames.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).